About Us

QSE Team Meeting Kinneil House

QSE Ltd is a leading provider of management systems training and business support. Based near Edinburgh in Scotland, we have a strong core team as well as a specialist network of associates who operate throughout the UK and around the globe.

Experienced, professional and with an outstanding reputation for quality, we’re experts across a wide range of sectors. We work with companies of any size on one-off or long-term projects – keeping clients up to date and compliant with all QHSE requirements. Clients will benefit from our vast experience and comprehensive knowledge of management systems – leading to a real and lasting impact on business success.

Our Team

Frank Reynolds, Managing Director

Frank is an assessor and consultant with many years of experience across a diverse range of sectors including marine engineering, oil and gas, print and cartography. He has extensive experience working with ISO-certified QHSE management systems as an FPAL Auditor. Wanting to support businesses in a more bespoke and impartial way, Frank founded QSE Ltd.

He works in close partnership with clients to successfully develop and implement tailored QHSE management systems to the ISO Standards, leading to significant business improvement. He offers ongoing support through auditing, monitoring, maintenance, environmental impact assessment and legislative compliance services. He also delivers QSE training courses in the UK and abroad.

Frank is an IRCA-approved Lead Auditor trainer and holds a NEBOSH National General Certificate in Occupational Health and Safety.

Lynne Dougan, Training Manager

Lynne has a broad depth of skills and experience, leading to her unique range of attributes as a trainer. She trained as a pharmacologist, working as a scientific researcher in drug development. Lynne then went on to work as a police officer, specialising in crime prevention and personal safety using her knowledge and skills with a wide range of clients in both the public and private sectors. She continued her varied career as a teacher in the local authority education system before being recruited by QSE Ltd to lead the development of QSE’s training courses.

In addition to leading our training, Lynne supports our clients by implementing, auditing, and maintaining high quality QHSE Management Systems. Lynne holds a NEBOSH National General Certificate in Occupational Health and Safety.

Sophie Marsland, Business Development Manager

Sophie has a wealth of experience in management and business strategy, having worked across a range of sectors in both multinational and SME businesses. She worked in Higher Education, leading outreach initiatives in local schools and colleges, before moving into team management and coaching in the financial sector. She then moved into senior management and sales the food wholesale before joining QSE Ltd as our business development manager. Sophie works closely with our clients to tailor our consultancy and training packages to best suit their business needs.

Sophie also works in the consultancy side of our business, supporting clients in implementing and internally auditing QHSE Management Systems and offers a wide-ranging skillset including project management, business strategy and is proficient in implementing Microsoft 365 solutions.

Our Values


Our clients’ trust is at the heart of our organisation – we build long lasting relationships by action with integrity and openness. Across our business, we operate a ‘honestly is the best policy’ mindset.


As industry experts with a strong reputation for quality, we are keen to adopt a friendly and professional approach to our work. We understand that ISO Standards can be daunting, and part of our role is to help businesses interpret these and how to apply them to their business.


Reliability is important. We want our customers to feel safe in the knowledge they can relay in us to offer the right advice at the right time, based on their needs. Out role is to support businesses reach their goals.


We aim to deliver exactly what our clients need – first time, every time. We understand that each business is different and so we take the time to understand each client and their needs and tailor our services to best suit the organisation.

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